Frequently Asked Questions
Everything you need to know about our premium linen essentials.
What makes MagicLinen products different from standard cotton?
Our linen is made from high-quality European flax, which is more durable, breathable, and moisture-wicking than cotton. It also possesses natural hypoallergenic properties and becomes softer with every wash.
How should I care for my linen bedding and clothing?
We recommend machine washing on a gentle cycle with lukewarm water and a mild detergent. You can tumble dry on low heat or line dry, and while linen has a natural charm when wrinkled, you can use a warm iron if preferred.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Most international orders arrive within 5-10 business days.
What is your return policy?
We accept returns within 30 days of delivery for items in their original, unwashed condition. Please note that custom-made items and fabric samples are non-returnable.
Are your products OEKO-TEX certified?
Yes, our linen is OEKO-TEX Standard 100 certified, meaning it is free from harmful chemicals and safe for you and your family.
Can I request a custom size for curtains or bedding?
Absolutely. We offer custom tailoring services for many of our home textile products. Please contact our customer support team with your specific measurements for a quote.